Head of Center is responsible for the operations of tiNiWorld centers, operating according to the company’s direction with a focus on promoting growth and managing costs, developing the center budget to ensure the center has the best profit.

I. ROLES AND RESPONSIBILITIES

           Operation and Business Management: 

• Manage the center and ensure stable daily operations 

• Manage assets and facilities and ensure hygiene, neatness, safety and normal operation 

• Observe and ensure the center complies with cash management and safekeeping 

• Maintain tiNiWorld standards inside and outside the center: images, billboards, posters, notice boards and signs… 

• Ensure all policies, procedures, documents and reporting systems and company standards are consistently followed by employees 

• Directly resolve issues related to customers and employees to ensure the company’s brand and professional services. 

Sales & Marketing: 

• Collaborate with Marketing to develop and execute follow-up plans, approved promotions 

Asset Management and Cost Control: 

• Monitor and adjust usage, check lists and determine minimums 

• Register purchases on a minimum basis 

• Monitor monthly usage of assets and equipment 

• Monitor and ensure center costs within budget guidelines 

Human Resources Management: 

• Based on the center’s human resources plan, train the team, ensure the human resources development strategy. 

• Train, coach, motivate and develop center staff to deliver excellent sales and service results 

• Orient and supervise the training of new recruits to work locations 

• Make recommendations for internal promotion. 

II. KNOWLEDGE AND SKILL REQUIREMENTS

Education: Graduated from College, University or above

Experience: At least 2 – 3 years of experience in a similar position. Experience working in customer service, chain stores (F&B, fast food, convenience stores, entertainment and dining services…).

Skills:

• Good English communication skills
• Ability to work under high pressure
• Dynamic, progressive.
• Ability to manage & organize work effectively
• High customer service spirit

Order:

• Love children.
• Able to work shifts, weekends & holidays
• Proficient in MS Office
• Good looking, professional style

III. JOIN WITH US

• Attractive competitive income.
• Regular training in management skills
• 13 month salary (discretionary), performance incentives (based on achievements of KPI targets), KPI bonuses, Booking, full allowances
• Provide training to develop our employee‘s knowledge and skills (Internal training)
• Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, Newborn babies, International Children‘s Day…)
• Company trip and Year-End party every year.
• Social, sports and several team building activities

Title: Head of Center – Họ và tên

Send CV to email: Recruitment@tinicorp.com